Privacy Policy
Effective Date: January 1, 2025, Last Updated: January 1, 2025
JCIT Systems ("we," "us," "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or business.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment information provided during service requests or consultations.
Technical Information: Device details, IP addresses, and network information when diagnosing or troubleshooting technical issues.
Service Information: Details about your equipment, network setup, or services requested.
Usage Data: Data collected from visits to our website, such as pages viewed, time spent on the site, and other analytical data.
2. How We Use Your Information
We use your information to:
Provide, deliver, and improve our services.
Respond to inquiries and service requests.
Process payments and provide invoices.
Improve our website and optimize customer experiences.
Communicate updates, promotions, or service-related announcements (with your consent).
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
With trusted third-party vendors and partners who assist in service delivery (e.g., payment processors, IT vendors).
As required by law or to comply with legal obligations.
To protect the rights, property, or safety of JCIT Systems, our customers, or others.
4. Data Security
We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can guarantee 100% security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies if preferred, but this may impact website functionality.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access your data and request a copy.
Correct inaccurate or incomplete information.
Request deletion of your data.
Opt out of marketing communications.
To exercise these rights, contact us at support@jcitsystems.com.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated policies will be posted on our website with the revised effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
JCIT Systems LLC
By using our services or visiting our website, you agree to this Privacy Policy.