Terms and Conditions
Effective Date: January 1, 2025, Last Updated: January 1, 2025
Welcome to JCIT Systems ("we," "us," "our"). By accessing or using our website or services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our services or website.
1. Scope of Services
JCIT Systems provides IT support, computer repair, network installations, and other related services. Specific services will be detailed in your service agreement or invoice.
2. Eligibility
By using our services, you confirm that you are at least 18 years old or have parental/guardian consent to engage with us.
3. Service Agreements
All services provided will be detailed in a service agreement or invoice shared before the commencement of work.
Payment terms, including deposits or upfront fees, will be outlined in your agreement.
4. Payments
Payment for services is due as specified in your invoice or agreement.
We accept cash, credit cards, and other approved payment methods.
Late payments may incur additional fees or interest.
5. Customer Responsibilities
To ensure successful service delivery, you agree to:
Provide accurate and complete information about your technical issue or service needs.
Allow our technicians reasonable access to the equipment and space required for the service.
Securely back up any critical data before we perform services.
6. Cancellations and Rescheduling
Customers may cancel or reschedule an appointment with at least 24 hours' notice.
Cancellations or reschedules within 24 hours of the appointment may incur a fee.
7. Limited Liability
While we strive to deliver high-quality services, we are not liable for:
Data loss during repair or troubleshooting.
Damages caused by pre-existing issues with your equipment or network.
Delays caused by factors outside our control (e.g., hardware availability, third-party services).
8. Warranty and Guarantees
Our services come with a 30-day limited warranty for workmanship.
Hardware warranties are subject to the terms and conditions of the respective manufacturer.
9. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of JCIT Systems or its licensors and is protected by copyright laws. Unauthorized use of our content is prohibited.
10. Privacy
Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
11. Termination
We reserve the right to terminate or refuse service to any customer for violations of these Terms and Conditions or for any other lawful reason.
12. Third-Party Services
Some services may involve third-party products or vendors. JCIT Systems is not responsible for the performance, reliability, or warranties of third-party products.
13. Governing Law
These Terms and Conditions are governed by the laws of New York, without regard to its conflict of law principles.
14. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website with the revised effective date. Your continued use of our services constitutes acceptance of the updated terms.
15. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
JCIT Systems LLC
By using our website or engaging our services, you agree to these Terms and Conditions. Thank you for choosing JCIT Systems!